Frequently Asked Questions
Q:
How do I get started planning my event?
A:  Begin by calling Pappas Bar-B-Q Catering. We are eager to hear about your event. Consider a few choices you will make in the process. First, what level of service do you have in mind for your event? We proudly offer full-service catering, during which our friendly and efficient staff will set up and serve your Guests buffet-style. If a simple drop-off is sufficient, we also offer delivery of select menus. Upgraded services and staffing, usually appropriate for weddings and corporate affairs, are also available. Second, consider offering extras, such as beverages, bar service, desserts, or seating for your Guests. We can handle all the details. Third, what is your budget? Pappas Bar-B-Q Catering is known for offering our Guests value, as well as quality food and service. Our experienced planners are ready to suggest the menu and services that best fit your event. It all starts with a phone call.
Q:
How far in advance should I book my event?
A:  Although two or three weeks is often sufficient to plan a successful event, weekend dates and dates near holidays sell out much more quickly. For us to serve you best, we suggest confirming your event date as soon as possible. In some instances, we have last-minute openings for event dates, so do not hesitate to call. We can often accommodate deliveries with 48 hours notice.
Q:
Do you cater wedding receptions?
A:  Yes. Texas weddings often mean barbeque. Our wedding specialists have all the expertise you are looking for and look forward to answering all your questions. While our experts are very experienced in working with the area event facilities, they are also prepared to plan your reception in any location you choose. Still looking for the perfect place? See our Event Facilities page.
Q:
What about catering staff? How many Pappas Bar-B-Q staffers do I need for my event? Is there any extra service charge for gratuity?
A:  The number of catering staff required for your event depends on details such as Guest count, menu, length of event, and whether you use disposables or china. Pappas Bar-B-Q Catering includes the appropriate number of staff serving buffet-style using disposable dinnerware. Additional staff, bussing and bar services, will be determined by our event planner and included in your estimate. Pappas Bar-B-Q Catering does not add any service charge or gratuity to your event total. If a Guest does choose to show appreciation for excellent service, gratuity is welcome.
Q:
Is there a minimum cost or minimum Guest count?
A:  Pappas Bar-B-Q Catering typically charges for a minimum of 50 Guests for full-service menus. We are happy to accommodate smaller groups, still preparing for 50 and leaving the leftovers with you to enjoy the next day. Also check out our delivery menu from the Menus page for groups of 25 and up.
Q:
Do you offer lower prices for large events? What about discounts for schools and non-profits?
A:  Absolutely! Talk to our event planner about the event details to find out where we can help within your budget.
Q:
Can you help me with centerpieces? Find a DJ, mariachi or band? What about a tent, tables and chairs, or patio heaters?
A:  Absolutely! Customizing your event is our specialty. We work with the top vendors in our area, arranging these and other services, and can easily add any or all to your estimate. Just contact our event planner to share your vision.
Q:
What is the price range for using china (rentals) instead of disposables?
A:  Rental china is available in a variety of styles, so the prices can vary. Prices start as low as $3.00 per Guest. Our event planner will give you a customized estimate, including the additional staff required, based on your event details and the china style you select. Delivery and pickup fees will also be added.
Q:
What if I don’t need a buffet set up or service staff? Can I just pick up food from your kitchen, or have it dropped off?
A:  If you would like to pick up food, contact the Pappas Bar-B-Q Restaurant nearest you by entering your city and state or ZIP code into our restaurant locator. If you would like to have Pappas Bar-B-Q dropped off for a group of 25 and up, please check out our delivery menus for your city.
Q:
What are your payment terms?
A:  A deposit of 50% of the event estimate (total cost of food, beverage, staff and equipment) is required to reserve an event date. The remaining balance, or 100% of the event estimate, is due no less than five business days prior to the event date. Pappas Bar-B-Q Catering accepts Visa, MasterCard, Discover, American Express, Diners Club, and personal, certified and company checks.
Q:
What is your cancellation policy?
A:   30 days or more prior to the event date — no cancellation fee
8-30 days prior to the event date — cancellation fee is 25% of the event estimate
7 days or less prior to the event date — cancellation fee is 50% of the event estimate

Once you have reserved an event date, cancelling or changing the date with less than 30 days notice incurs the above fee schedule.
Q:
Will you smoke / cook my meat if I bring it to your location?
A:  Unfortunately, no. Pappas Bar-B-Q Catering and Pappas Bar-B-Q Restaurants specialize in slow-smoking only our own quality meats. You can, however, pick up a To-Go order of meat at the Pappas Bar-B-Q restaurant nearest you.